I bought my Samsung Gas Range and convection oven in Nov 2016. This week, after running the self-cleaning mode, I recived an error message: E-0E. I cancelled out of self-cleaning, let it cool until the door opened. Later when trying to use the oven, it will not heat up at all. It is displaying a "door" message and will not heat. Twice I have shut the power off for 5 min. to the range to see if the oven will reset itself and remove the error message. That has not worked. Today, I went online to Samsung Chat and they could only suggest turning off power but could provide no other assistance. In researching what might be the problem, it is clear that many others are having this problem. I agree that a range should remain functional more than 13 months post purchase. I am concerned that I will be paying $300 or more to have it repaired after what I paid for the appliance! Samsung needs to replace the faulty part or mechanism that is causing these issues. Some websites have suggested they have problems with their thermostats. If anyone knows what the fix has been and would share that would be appreciated!
Very sorry to hear userzXQyH3oKtW, I can't make any promises but I can certainly see what I can do. Mind shooting me a message with the model code and serial number of the unit? -->http://bit.ly/2igAXKH
OMG I bought mine the same time as you and I used my oven the night before and the next night it won’t heat up. However the broiler works just not the oven. This is so frustrating after only 2 yrs!! What was your outcome?
All the burners will work, the broiler works but the oven will not come on even the fan comes on.
What is the problem? It is not listed in the trouble shooting section. Can anyone help?
I have a 20 month old Samsung gas top gas oven. I was baking a casserole for the same amount that I cooked it once before. I took it out at the same amount of time as I did once before and it was raw. I tried making cookies 2 weeks ago and the oven never got to temperature but said that it was on the electrical part, beeping saying it was ready to cook. Can somebody please tell me what is going on as it seems I am not the only one with this issue. Thank you
I have a NE58H9970WS that until 2 days ago worked great. Cooked dinner in the oven, no problem. Went to bake off a pie and no heat. Burners (induction) work fine. Breakers and voltage is fine. Seems like a common issue with this and related products. Any idea what is happening with these things?