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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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@userOs2dTyLNAo: Could you send us a private message with your full model and serial number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Free free to send us a private message as well.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userhnDyR69GYp
Constellation

Re: Samsung oven not heating

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So dissapointed in this product right now. The oven completly stopped working yesterday out of the blue, it will not ignite at all. I unplugged it hoping for a reset of the igniter (which I was hoping would solve it) but it looks like a bigger issue with the actual manufacturing.  We bought in October 2016, had installed in January of 2017, so it seems like the 18 month - 2 year time frame period is when all the problems kick in.  If there was a way to figure out how many customers have been affected by this issue and pressed by a good lawyer I would bet that it would qualify for nationwide/worldwide recall effort. Reading these same issues over and over on the same prodcut right when the manufaturer warranty runs out needs to be brought to light.  Samsung, I hope you read this and figure out what to do. Unfortunately I have call the company to who sold it us (and stupid me for not buying the extended warranty) and get them out here. Thank goodness the stove top burners work or my family would have been out of luck.

 

Stay away from this model #/series - NX58J5600SG. 

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userbXsiMBpKO2
Constellation

Re: Samsung oven not heating

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same issue bought in March 2017 and last night it just stopped working just in time to make dinner for my family.
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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Could you send us a private message with your model and serial number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userq148jwQf3a
Constellation

Re: Samsung oven not heating

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I experienced the same problem. Oven will not heat but range burners and broiler operate fine. I purchased a NX58K9500WG gas range in mid 2016.

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

JUMP TO SOLUTION

Could you send us a private message with your serial number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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Please get that to us as soon you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userkpkmHkKbRB
Constellation

Re: Samsung oven not heating

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I Just bought my samsung oven at PC Richard  and can't turn on, I press the button all the button nothing work.please  help model number NX58H5600SS and problem with the door won't really closed

thank you 

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Samsung Moderator
Samsung Moderator

Re: Samsung oven not heating

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@userkpkmHkKb; Please send us a private message with the serial number to the link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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