It is not restarting after the compressor stops (when it reaches 36F).
This issue is for both refrigerator and freezer
Initially, I switched off the power, waited for 15 minutes and started it again. I thought this process worked because the refrigerator started powered on and was working but it shuts off after it reaches 36 F, and it never restarts automatically.
I did reset the refrigerator, cleaned the coils etc. but still having the same issue.
Is it thermostat problem? Why it is not starting automatically?
Hello, I would recommend contacting a technician as this would require a service repair. We apologize for any inconvenience and encourage you to use this link to locate a local provider- https://www.samsung.com/us/support/service/ in your area or you can contact our parts department- J&J international at 1-800-627-4368 to purchase to service manual before proceeding.
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