Original topic:

Shattered Oven Door - no explanation

(Topic created on: 4/22/21 9:22 AM)
user6issWOEHGg
Constellation
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Kitchen and Family Hub

I have a NX58J7750S that came with a house I purchased a 10 months ago.  We use the cooktop much more often than the oven.   Yesterday my husband noticed the outer glass of the oven door was shattered. I have no idea how this could have happened.  Neither of us bumped into it, we don't have kids or pets.   Is this a known issue?   Is this covered by a warranty or recall?

1 Reply
SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I am sorry to hear about this. Please send the serial number and pictures of the damage to this PM Link.


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