Original topic:

Slide-In Electric Range with Flex Duo

(Topic created: 08-12-2021 07:10 PM)
userKpWyCFWvlO
Constellation
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Kitchen and Family Hub

I have a  Samsung Slide-In Electric Range with Flex Duo, model: NE58K9850WS.  Recently the Power Control Board malfunctioned when the self cleaning feature turned on. I have now replaced that board but when trying to connect it to Wifi, the Smart control button is not showing. Do I need to reset it again or is there possibly an issue with this now if it is no longer showing.

 

Thanks

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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello, yes I would definitely recommend you resetting the range again and I have included an image on how to connect the oven to the Smart control from the user manual once you have performed the reset. I understand this can be frustrating but I would suggest you giving these steps one more try. Please let me know if this correct the issue. If the issue is not resolved, please send me a private message with your full model and serial number here: https://bit.ly/3lVQyQ2


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