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Constellation

Software Update for Induction Cooktops to Prevent Auto-Shutoff

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I have the 36" induction cooktop and I love it. But, if any water spills on the cooktop, or heaven forbid, you wipe it off while cooking using a damp cloth, everything shuts off.

 

It's extremely frustrating. Can we get a software update to either shut this off, or make it less fussy?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Software Update for Induction Cooktops to Prevent Auto-Shutoff

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We understand your frustration about this issue. What we'll do is mark this post as a feature request so it will be more visible to any developers.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Software Update for Induction Cooktops to Prevent Auto-Shutoff

JUMP TO SOLUTION

We understand your frustration about this issue. What we'll do is mark this post as a feature request so it will be more visible to any developers.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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