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Constellation

Spontaneous Electrical Fire

The circuit board behind the display on my oven spontaneously caught on fire! Samsung customer support basically said, "We're sorry this happened, but oh well you're on your own". Is this a commonly occuring defect and/or even a saftey concern for them? Had I not been close by to put it out my entire house would have burned down.20200507_191509.jpg20200507_191446.jpg20200511_120050.jpg

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Community Manager
Community Manager

Re: Spontaneous Electrical Fire

I'm so sorry to see this. Our specialized team will be following up with you directly. 

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