Original topic:

Still looking for Rubber Feet for Cooktop Grate

(Topic created: 05-14-2022 07:01 AM)
LostInMyWoods
Asteroid
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Kitchen and Family Hub

This is really frustrating (and annoying) ...

My post requesting information on where I could get square rubber feet for my Samsung cooktop (Model NA30K7750TG) was merged with a thread that was marked as solved (so I can't continue to post there) and my problem has not been solved. 

I have gone through the steps posted in that thread. I have contacted the moderators, called Samsung Support and I've checked on both amazon and eBay. The square rubber feet for my cooktop are not available (even though it's only 4 years old) and the only "solution" Samsung has offered is to have me buy a new grate for about $200.

My cooktop is not under warranty so Samsung won't send a free replacement grate and the feet are not available separately either directly from Samsung or from any third party supplier. This problem is not solved regardless of what the moderators would like to think.

How about someone at Samsung take responsibility and really solve this problem instead of pretending it's solved!

 

2 Replies
userhgyQP5sELV
Astronaut
Options
Kitchen and Family Hub

I am having this same issue for model number NA30N7755TS.

I did email the parts department today.

 

 

 

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LostInMyWoods
Asteroid
Options
Kitchen and Family Hub

Let me know what you learn ... thanks!

 

 

 

 

 

 

 

 

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