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Stove Temperature on Electric Samsung NE59J7630SS

The cook top temperatures seem very out of wack recently. Low even at the lowest temperature is not low on this stove. Has anyone had an issue with this? The salesman at Lowe's suggested the Samsung stoves have an issue with a part that regulates the temperature and that I should check on a recall. The stove is no longer in warranty but if this is the issue it would be great to stop over cooking food. Thanks! 

Samsung Moderator
Samsung Moderator

Re: Stove Temperature on Electric Samsung NE59J7630SS

I'm sorry to hear that, how long have you had this range? Also, have you tried to power cycle the range? And does this occur on all settings on the oven? 

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