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Astronaut

WATER DISPENSER NOISY RATTELING NOISE

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Our 2013 Refrigerator Model# RSG307AARS  is making a loud ratteling sound when using the water dispensor. I replaced the water filter. No help. We  have used the fridge in two different homes. No help. We thought maybe water pressure was low at the first house. Help!!! We can't stop the banging!!!

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: WATER DISPENSER NOISY RATTELING NOISE

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I'm sorry to hear that, have you tried the following? 

Something behind the fridge might be rattling against it. Move it out an inch to see if that stops the noise.

Rattling can also happen for a couple of moments when the compressor turns off, as it putters to a stop. This would be less than 10 seconds at a time and very quiet, though.

If the troubleshooting steps did not help above then you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: WATER DISPENSER NOISY RATTELING NOISE

JUMP TO SOLUTION

I'm sorry to hear that, have you tried the following? 

Something behind the fridge might be rattling against it. Move it out an inch to see if that stops the noise.

Rattling can also happen for a couple of moments when the compressor turns off, as it putters to a stop. This would be less than 10 seconds at a time and very quiet, though.

If the troubleshooting steps did not help above then you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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