Original topic:

Wall Oven/microwave combination NQ70M6650D

(Topic created on: 3/29/21 4:24 PM)
userXWRz2X5uaQ
Asteroid
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Kitchen and Family Hub

Our Microwave turntable in our wall oven/microwave has stopped turning. It has been ckeaned and there is nothing blocking it. I am guessing the motor to the turntable is burned out. Is this fixable? Do we have to take the entire oven out of the wall to fix it?

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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I am sorry to hear about this. Yes, this is fixable, and it will need to be pulled from the wall to perform the repair. If you would send the serial number to this PM Link, we can check your service options.


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userXWRz2X5uaQ
Asteroid
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Kitchen and Family Hub

The serial number is [edit]

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SamsungLou
Samsung Moderator
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Kitchen and Family Hub

I am sorry, the number provided is missing a character. Please check the serial number and send it to this PM LINK.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userXWRz2X5uaQ
Asteroid
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Kitchen and Family Hub

Try [edit]

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SamsungLou
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That works. Please respond to this PM Link so we can keep your information private.  (https://bit.ly/39kTopa)


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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