Original topic:

Water and Ice will not change

(Topic created: 06-20-2021 03:45 PM)
Samsung_vm20aZt
Astronaut
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Kitchen and Family Hub

My refrigerator water and ice dispenser was locked, I have unlocked it but it will not allow me to select ice or crushed ice. The light stays on and will not turn off when I hold the crushed ice down for 3 seconds nor will it lock again when I hold the water button down for 3 seconds. It will dispense water but will not change

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3 Replies
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Kitchen and Family Hub
Read the owners manual on how to reset it. Or power cycle your Refrigerator by unplugging and plugging back in
SamsungJam
Community Manager
Community Manager
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Kitchen and Family Hub

Were you able to attempt resetting the fridge by cutting the power?  If so, did it help or is the issue still ongoing?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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RobertFL
Constellation
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Kitchen and Family Hub
I'm having the same problem just happened tonight and I'm on my 3rd dispenser replacement from Samsung
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