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Original topic:

Water and ice output mixed up

(Topic created: 04-19-2021 07:31 AM)
userPZV57Sd6H2
Constellation
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Kitchen and Family Hub

Hi,

my side by side fridge works perfect since years, but now I have a problem with the ice maker. The output is mixed up, that means if I press ice I'll get water on the water output. If I choose water ice blocks where prepared to come out (I can hear it). But they can't get out, because the flap is closed. Then I have to press ice again to open the flap to get my ice blocks.

I've taken away electricity for a while, but that doesn't help.

Any idea what to do? 

Thanks for any hint.

Robert

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hottie4u
Astronaut
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Kitchen and Family Hub
Give it back to ur guy friend
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Solution
SamsungLarry
Community Manager
Community Manager
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Kitchen and Family Hub

It sounds like something was put on backward during installation. I recommend reaching out to the person that installed the unit in your home.







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