New fridge RF22R7351SR delivered today, however the water and ice buttons on the dispenser panel are not working. I can manually select water, ice etc from the touch-screen inside the fridge but the actual panel outside is not working. there is no light indicating which option is selected, unless I open the fridge and look at the main panel inside. I have asked for a replacement from Samsung since it's a new fridge, not working out of the box. But is this potentially a quick fix?
Were the doors removed during the installation as far as you know? Everything may not be connected completely when reattaching the door.
The only suggestion would be to check the wiring harness to make sure that everything is connected all of the way.