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Astronaut

Water shoots out when replacing filter.

I have a Samsung Refrigerator Model RF263TEAESR/AA and it is about 1 year old.  When replacing the water filter, water shoots out of the water filter connection.  I have to quickly replace the filter or install the new filter to get the water to stop squirting out.  I then have to clean up the water which was sprayed inside and outside of the refrigerator.  This has happened the last two times I have replaced the filter.  I turn off the ice maker prior to doing the filter replacement but that does not seem to help.  I am looking for suggestions on what I can do to keep this from happening.

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Samsung Care Ambassador

Re: Water shoots out when replacing filter.

I'm not a refrigerator repairman but I would think that the filter plugs into a check valve type of connection. That should close when you remove the filter. Not an expert, but I would suspect that the check valve where the filter plugs in needs to be replaced. 

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Samsung Moderator
Samsung Moderator

Re: Water shoots out when replacing filter.

Before replacing the water filter you should turn off the water supply.

 

Check out the link below for more information.

 

https://www.samsung.com/us/support/answer/ANS00060149/


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Samsung Care Ambassador

Re: Water shoots out when replacing filter.

@SamsungBri , Thanks for clarifying that! 

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