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Constellation

Waterfall Dishwasher AutoRelease Dry feature

I bought a dw80m9550us waterfall Dishwasher in early 2018. At the end of the cycle, it typically automatically opens itself to dry.

 

The last few weeks it randomly stopped doing that. I've checked the settings, and it's still set to 'A1' indicating it's set for this feature to be active. 

 

What can cause this and how do I fix it?! Can anyone offer any insights?!

4 REPLIES 4
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Constellation

Re: Waterfall Dishwasher AutoRelease Dry feature

Did you ever get this fixed?

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Constellation

Re: Waterfall Dishwasher AutoRelease Dry feature

No, still not fixed. I'm outside of warranty.

 

It's now the 3rd Samsung Appliance to have major issues a few months out of the year warranty that I've bought. (French Door refridgerator, Washing Machine, and now the Dish Washer).

 

Definitly won't be making that mistake ever again.

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Astronaut

1

1

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Constellation

Re: Waterfall Dishwasher AutoRelease Dry feature

I too have same issue it worked fine 1st week. They have replaced the push mechanism and the main board still not working I was thinking it maybe the locking mechanism? but after reading yours not sure hope someone finds a fix they are coming out for 3rd time. 

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