Original topic:

XPO Logistics is worst delivery service ever

(Topic created on: 2/10/21 4:17 PM)
userWkxVeWyZeC
Astronaut
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Kitchen and Family Hub

Be extremely careful ordering from Samsung, they use XPO Logistics for delivery.
ABSOLUTELY THE WORST COMPANY EVER!
I waited four months for my delivery, finally got a date and time window of 4pm to 8pm.
At 6pm they call and say they "ran out of DOT time' and can't deliver.
I called and the "customer no-service" guy says the system states I wasn't home. LIAR!
I was there with a crew of 6 to receive the shipment,, they called to say they were not coming!!
NOW there is no telling WHEN they will be able to deliver. The friggin' item is on the truck right now, deliver first thing tomorrow!!
If you see XPO as your delivery company - YOU ARE IN DEEP TROUBLE!
Drive to China and pick it up yourself!

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