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Constellation

broken refrig/family hub

refrig broke no coolant...repair person didn't fix the problem...impossible to get another repair man out to fix the appliance. Its been in my home since 6/4/20. Broke on 7/24

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: broken refrig/family hub

My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your full model code and serial number so that I can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: broken refrig/family hub

The solution has not been fixed.

Only repair man in the Northeast is claiming they can not repair the BRAND new frig for 2 months.

UNACCEPTABLE!

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