Plugged in our brand new side by side fridge and the panel says that the temperature is dropping but the temp inside is not. can hear the compressor running but no airflow is coming in. Model # rs22hdhpnsr. plugged in for two days and the temp says 5 degrees for the freezer and 38 degrees for the fridge. open the doors and it is 80 degrees inside.
It is a possibility this would need to be diagnosed by a service technician. If you would like for us to look into this, send us a private message to the link.