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userWN3edoLSoO
Astronaut

fridge not cooling

Plugged in our brand new side by side fridge and the panel says that the temperature is dropping but the temp inside is not. can hear the compressor running but no airflow is coming in. Model # rs22hdhpnsr. plugged in for two days and the temp says 5 degrees for the freezer and 38 degrees for the fridge. open the doors and it is 80 degrees inside.

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: fridge not cooling

Where did you purchase this unit from? Did you install the fridge? 


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user0dsd5ZHqCn
Constellation

Re: fridge not cooling

We are having the exact same problem. Any solutions? 

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Samsung Moderator
Samsung Moderator

Re: fridge not cooling

It is a possibility this would need to be diagnosed by a service technician. If you would like for us to look into this, send us a private message to the link


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