A few days ago, my oven of 2.5 years. Caught on fire. On the top of the broiler there was a material that the fire department pulled out that did not look like food. Can't find the model number on the oven therefore when I called the help center from Samsung they could not assist me any further.
Hello, I'm so sorry to hear you've had to deal with this. I can certainly understand the concern with this happening. I would like to speak with you directly about your case to determine the best resolution available. If you would, please reach out to one of the moderators here in a private message so that we may look into this further. Please include any previous ticket numbers you have received, as this will help us assist you quicker.
Hello, I'm so sorry to hear you've had to deal with this. I can certainly understand the concern with this happening. I would like to speak with you directly about your case to determine the best resolution available. If you would, please reach out to one of the moderators here in a private message so that we may look into this further. Please include any previous ticket numbers you have received, as this will help us assist you quicker.
