One reply from Samsung said they were fixing this and to go to website for private message. No way to directly contact Samsung privately here. Probably out of warranty (range included in purchase of home 9 months ago). So do we wait for the fire and then sue for replacement of home, contents, and medical bills or loss of life? Or will Samsung replace the range at their expense?
You can message any of the moderators here privately by clicking on our names, then sending us a message. As we would like to Gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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