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userdEewf8ReEo
Asteroid

rf23j9011sr Not cooling fridge section

I have a rf23j9011sr which is 2 years old. Fridge section isnt cooling. The bottom flex drawer is cold and freezer is working correctly. Evaporator fan working and coils are clear. Condenser fan working and coils clean.  Any suggestions on what to check?

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: rf23j9011sr Not cooling fridge section

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userdEewf8ReEo
Asteroid

Re: rf23j9011sr Not cooling fridge section

Thanks, i have checked all of these and still doesnt cool. Fridge says its temp is 3c but inside temp is actually 14c

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Samsung Moderator
Samsung Moderator

Re: rf23j9011sr Not cooling fridge section

Please send us your serial number via private message LINK

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Samsung_eU4xNVA
Astronaut

Re: rf23j9011sr Not cooling fridge section

Does the evaporator or back on the fridge have ice or frost on it.

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userdEewf8ReEo
Asteroid

Re: rf23j9011sr Not cooling fridge section

Both evaporator and condenser fins are clear of dust and frost. 

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