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karingK
Asteroid

rs265tdrs water leak under corner of freezer door

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This refrigerator has become a nightmare!  we just fixed the ice block in the back of it and now appears a puddle under the front  outside corner of the freezer door !  any idea how to fix that ?  hopefully not by buying a replacement!  just found a frozen puddle under the bottom freezer drawer ... any idea how to fix this?   thanks 

 

P.S.  thanks to everyone who tried to help ... we have replaced the refrigerator ... problems solved!!

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: rs265tdrs water leak under corner of freezer door

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We are sorry to hear about this. Please send your serial number to this PM link, and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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8 REPLIES 8
Samsung Moderator
Samsung Moderator

Re: rs265tdrs water leak under corner of freezer door

JUMP TO SOLUTION

We are sorry to hear about this. Please send your serial number to this PM link, and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

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nick_turner
Constellation

Re: rs265tdrs water leak under corner of freezer door

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We have a RS265TDBP and we're having the same problem of water leaking our of the bottom of the refrigerator. It's been happening off and on over the last year. It's irritating and we'd like to get it fixed instead of having to replace our refrigerator. Would appreciate assistance as well or details on what we can do to correct it ourselves if that is possible.
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Samsung Moderator
Samsung Moderator

Re: rs265tdrs water leak under corner of freezer door

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Oh no! Has there been any damages due to the leak?  


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nick_turner
Constellation

Re: rs265tdrs water leak under corner of freezer door

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Thankfully no, just water pools out in front of our refrigerator on the tile and we have to use a towel or something to mop up the water.  Annoying, would love to know how to get the issue resolved.

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karingK
Asteroid

Re: rs265tdrs water leak under corner of freezer door

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Thanks for your reply, but we have replaced the refrigerator.

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user8NHYQgAcsz
Constellation

Re: rs265tdrs water leak under corner of freezer door

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We have a RF28HMEDBSR and we're having the exact same problem of water leaking our of the bottom of the refrigerator. Its 5 years old. It's been happening off and on over the last year. It's irritating and we'd like to get it fixed. Always have to use a towel to mop it out from floor. I now see so many people having the same problem. On google looks like a faulty design
from Samsung. Please help

 

Thanks

Sambit

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Samsung Moderator
Samsung Moderator

Re: rs265tdrs water leak under corner of freezer door

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We are sorry to hear about this. Please send the serial number to this PM Link, and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
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karingK
Asteroid

Re: rs265tdrs water leak under corner of freezer door

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Thanks anyway, we had to replace the refrigerator.

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