rs265tdrs water leak under corner of freezer door

[karingK]

This refrigerator has become a nightmare!  we just fixed the ice block in the back of it and now appears a puddle under the front  outside corner of the freezer door !  any idea how to fix that ?  hopefully not by buying a replacement!  just found a frozen puddle under the bottom freezer drawer ... any idea how to fix this?   thanks 

P.S.  thanks to everyone who tried to help ... we have replaced the refrigerator ... problems solved!!

[SamsungLou · Accepted solution]

We are sorry to hear about this. Please send your serial number to this PM link, and we will look in to this.

[nick_turner]

We have a RS265TDBP and we're having the same problem of water leaking our of the bottom of the refrigerator. It's been happening off and on over the last year. It's irritating and we'd like to get it fixed instead of having to replace our refrigerator. Would appreciate assistance as well or details on what we can do to correct it ourselves if that is possible.

[SamsungJam]

Oh no! Has there been any damages due to the leak?  

[nick_turner]

Thankfully no, just water pools out in front of our refrigerator on the tile and we have to use a towel or something to mop up the water.  Annoying, would love to know how to get the issue resolved.

[userm3qskH4a4k]

our fridge freezer (which is less than 18 months old) leaks lots of water everytime it refills all over the wooden floor which is now starting to get damaged

[SamsungCaleb]

I'm sorry to hear that, can you send me a private message with your full model and serial number and pictures of your floor so that I may look into this?

[SamsungLou]

Please send this as soon as you can.

[karingK]

Thanks for your reply, but we have replaced the refrigerator.

[user8NHYQgAcsz]

We have a RF28HMEDBSR and we're having the exact same problem of water leaking our of the bottom of the refrigerator. Its 5 years old. It's been happening off and on over the last year. It's irritating and we'd like to get it fixed. Always have to use a towel to mop it out from floor. I now see so many people having the same problem. On google looks like a faulty design
from Samsung. Please help

Thanks

Sambit