05-21-2019 09:08 AM - edited 08-07-2019 10:23 AM
This refrigerator has become a nightmare! we just fixed the ice block in the back of it and now appears a puddle under the front outside corner of the freezer door ! any idea how to fix that ? hopefully not by buying a replacement! just found a frozen puddle under the bottom freezer drawer ... any idea how to fix this? thanks
P.S. thanks to everyone who tried to help ... we have replaced the refrigerator ... problems solved!!
Solved! Go to Solution.
05-21-2019 09:32 AM
We are sorry to hear about this. Please send your serial number to this PM link, and we will look in to this.
05-21-2019 09:32 AM
We are sorry to hear about this. Please send your serial number to this PM link, and we will look in to this.
05-22-2019 11:06 PM
05-23-2019 06:03 AM
Oh no! Has there been any damages due to the leak?
05-23-2019 10:28 PM
Thankfully no, just water pools out in front of our refrigerator on the tile and we have to use a towel or something to mop up the water. Annoying, would love to know how to get the issue resolved.
08-07-2019 10:20 AM
Thanks for your reply, but we have replaced the refrigerator.
Monday
We have a RF28HMEDBSR and we're having the exact same problem of water leaking our of the bottom of the refrigerator. Its 5 years old. It's been happening off and on over the last year. It's irritating and we'd like to get it fixed. Always have to use a towel to mop it out from floor. I now see so many people having the same problem. On google looks like a faulty design
from Samsung. Please help
Thanks
Sambit
Monday
We are sorry to hear about this. Please send the serial number to this PM Link, and we will look in to this.
Monday
Thanks anyway, we had to replace the refrigerator.