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samsung refrigerator - RF23M8070SR/AA

 I've had this Samsung refrigerator about 2 1/2 years. The ice maker keeps frosting over and not letting the ice drop down into the bucket.  I've been defrosting it for over a year now but as of this weekend  the ice maker is not making ice anymore.  I had brought this ice maker issue up to samsung after i had the refrigerator a year but  they only advised to defrost the ice maker.  What can I do now?