There are a few things we can try to get this ice maker back up and running for you.
If the above troubleshooting steps did not help, service is required.
Here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
- You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: