We have owned this family hub refrigerator for 1 year and now the freezer is not getting as cold as it used to. A few items aren’t getting fully frozen. Items in the upper freezer drawer seem to be not as frozen as items in the lower part of the drawer.
I'm sorry to hear this. What do you have your tempature set to for the freezer?
Thanks for your help, Darius. The freezer is set to -18C with “power freeze” turned on. Fridge is set to 3C with power cool turned on and flex drawer is set to “deli.”
You have your temperature set to the recommended temperature. Have you already attempted resetting the unit by turning off the circuit breaker to the fridge for a few minutes?