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userd3DEvUNKT0
Asteroid

stuck in retail mode

Just bought a display refrigerator and it's in retail mode. The store we got it from has no clue how to get it out of that mode. (apparently a third party company came in and set up their displays for them) I was able to get it cooling but have no access to the fun stuff. Model number is rf28n9780sg/aa.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: stuck in retail mode

Have you performed a factory reset on the fridge yet? 

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userd3DEvUNKT0
Asteroid

Re: stuck in retail mode

how do i do that. dont see that in the manual

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userd3DEvUNKT0
Asteroid

Re: stuck in retail mode

Got a UTube video on that but the problem is I cant access the settings because it's locked into retail. It wants a password that no one seems to have. 

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Samsung Moderator
Samsung Moderator

Re: stuck in retail mode

If the unit is stuck in Retail Mode, you will need to speak with your retailer in order to get the code to get it out. This is something only the retailers have control over. 


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Michelangelo
Asteroid

I assume you can't get to Developer Mode. If so, go there...

I assume you can't get to Developer Mode. If so, go there and then off retail mode.

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