owl2
Constellation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2023 03:57 PM in
KitchenDecided to delete and reconnect my cooktop in Smarthings app. Now I regret it.
Trying to repeat all the steps as per manual:
- Enable AP mode - Done
- Connect my mobile to Cooktop AP WiFi - Done
- Return to Smartthings app - Done
- Wait for connection to be finalised("Connecting to your device"message displayed) - FAIL. Error message - "Something went wrong" Error code - 11-001
Solved! Go to Solution.
1 Reply
Solution
Community Manager
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
06-16-2023 03:42 PM in
KitchenHey there! I would suggest reaching out to our Smart Things Department either at 866-813-2404 or https://community.smartthings.com/.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Reply