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Clean light doesn't stay on - DW80M2020US

(Topic created: 06-16-2022 03:38 PM)
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userwor7shCbNQ
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Kitchen

The Samsung dishwasher in our apartment works fine, but after it's done the clean light goes out. Toward the end of the wash cycle, the Sanitize and Clean lights are both illuminated. However, when the cycle is done, they both immediately go out.

I know the Clean light works, but you can see it light up when you power on the dishwasher. However, it doesn't stay on after a wash cycle to let you know the dishes are clean

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen

Hi there! Thanks for reaching out about this. Since the other lights on your dishwasher are working properly, we would recommend service for the one that is not lighting up when it should. If you are within the one year manufacturer's warranty, you can send a private message to any of the moderators here for assistance with setting up service. Alternatively, you can use the following link to locate an authorized service center in your area: http://www.Samsung.com/us/support/service/location




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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen

Hi there! Thanks for reaching out about this. Since the other lights on your dishwasher are working properly, we would recommend service for the one that is not lighting up when it should. If you are within the one year manufacturer's warranty, you can send a private message to any of the moderators here for assistance with setting up service. Alternatively, you can use the following link to locate an authorized service center in your area: http://www.Samsung.com/us/support/service/location




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.