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Original topic:

Family Hub Pictures Won't Upload

(Topic created: 06-24-2022 09:00 AM)
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MikeMax
Constellation
Options
Kitchen

The family Hub isn't working at all. Pictures say they upload but don't. Are they even working on family Hub. Ever since it's been added to smart things it's been way worse.

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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen

Hi there! I can certainly see how that would be frustrating. I recommend reaching out to our SmartThings team by calling 1-866-813-2404. They'll be able to walk you through uploading the pictures, as well as troubleshoot any issues that may occur. 




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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen

Hi there! I can certainly see how that would be frustrating. I recommend reaching out to our SmartThings team by calling 1-866-813-2404. They'll be able to walk you through uploading the pictures, as well as troubleshoot any issues that may occur. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.