04-08-2018 04:41 PM
I've already had one problem fixed with my ice maker, now it's making a loud buzzing noise and the ice maker is freezing up. I see the are lots of problems with this. I spent a lot of money in this refrigerator and want this fixed. Please contact me assp
04-09-2018 09:46 AM
I have the same problem described here. Very loud noise from the fan a bit of frost build up on the back wall. The noise stops when you open the door. I have the RF28HFEDBSR which we bought two years ago. Has anyone been able to fix this?
04-14-2018 12:06 PM
Having the same problem. Bought the fridge in 2015 an now have to completely defrost it monthly. Very unhappy after spending all this money. I heard something about a defrost thermostat that might be the problem that we could replace - any ideas? I REALLY don't want to fork out another $2000 for a fridge that only lasts 3 years. Terrible.
04-14-2018 05:15 PM
I am having the same problem described here. There is a very loud noise from the fan which stops when you open the door. I have the RF26J7500BC/AA which I bought in June 2015. It appears from the number of similar posts that this is a known issue that Samsung should be addressing. Has anyone had any success in getting a resolution/fix from Samsung? I agree with a previous poster that removing all food and defrosting once a month is neither sustainable nor should it be warranted with a quality refrigerator purchased less than three years ago.