I am trying to find a right cap DG67-00228 that is part of the control box assembly. I've searched on line but no one has it in stock.
FYI, this is not the first time replacement parts are out of stock. I could not fix my Samsung washer because the parts were out of stock and the vendor kept telling me they were coming in any day. I had to get a refund after 2 months.
Hello Aezar, thank you for reaching out to Community. I understand that finding parts can be challenging. You can reach out to our parts department via phone by calling 800-627-4368, or you can go to www.samsungparts.com. You also have the option of setting up service for the unit by clicking this link https://www.samsung.com/us/support/service/locations/.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello Aezar, thank you for reaching out to Community. I understand that finding parts can be challenging. You can reach out to our parts department via phone by calling 800-627-4368, or you can go to www.samsungparts.com. You also have the option of setting up service for the unit by clicking this link https://www.samsung.com/us/support/service/locations/.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
