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02-22-2026 05:20 PM in
KitchenSolved! Go to Solution.
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02-23-2026 08:58 AM in
KitchenHello, Bigfishfan, Welcome to the Community; we're glad you're here! We understand your concern with the oven not getting hot enough to cook the cookies. We definitely want your favorite cookie recipe to come out right.
Based on the symptoms you've provided, we believe that this guide will help correct this issue.
http://www.samsung.com/us/support/troubleshoot/TSG10001298/
If this guide doesn't resolve your concern, and service is needed.
Please reach out to Samsung using your desired contact method below
Online at https://www.samsung.com/us/support/service/
Contacting Customer Support at 1-800-Samsung (1-800-726-7864)
Contacting a Moderator through Private Message
For the private message option, please provide:
First and Last Name
Model Number
Serial Number
Best Contact phone number
Address where the unit is located
Email address
- Mark as New
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02-23-2026 08:58 AM in
KitchenHello, Bigfishfan, Welcome to the Community; we're glad you're here! We understand your concern with the oven not getting hot enough to cook the cookies. We definitely want your favorite cookie recipe to come out right.
Based on the symptoms you've provided, we believe that this guide will help correct this issue.
http://www.samsung.com/us/support/troubleshoot/TSG10001298/
If this guide doesn't resolve your concern, and service is needed.
Please reach out to Samsung using your desired contact method below
Online at https://www.samsung.com/us/support/service/
Contacting Customer Support at 1-800-Samsung (1-800-726-7864)
Contacting a Moderator through Private Message
For the private message option, please provide:
First and Last Name
Model Number
Serial Number
Best Contact phone number
Address where the unit is located
Email address