10-10-2018 08:19 PM
We are having the same problem, and this is 10 pages into this thread still no fix. I Woke up this morning with water all over the floor, inside the refrigeratior, and frozen down the front of the freezer drawer. I'm going to call Home Depot and have them send someone out who apparently cannot fix it either. Model number RF263BEAESG/AA
10-11-2018 09:11 PM - edited 10-11-2018 09:14 PM
I think it is very sad that there are so many complaints and Samsung has not resolved this problem. My refrigerator is barely a month old and has been leaking since day 3. This is supposed to be a top of the line refrigerator and I don't think expecting quality to be at is best is outrageous! I guess I will try the bubble wrap fix as well smh!
10-14-2018 07:04 AM
I have "send us a private message with your model and serial number" six times as directed, with zero replies. I wish you would quit trying to act like your doing something about it. Do something or just let us know that we are all left with a huge disappoint of a vendor and should never purchase another Samsung product again.
3 weeks ago
Water has been leaking from my refrigerator (
RF30HBEDBSR/AA) since before it was a year old. I tried every fix (resetting, closing gap, etc.), but none have worked. It is now over three years old and the door has a big rust spot in the lower corner of the door.
I thought Samsung would have a quality product, but I am extremely disappointed. Not only did they make a product with a chronic problem, they don’t have a fix. We can’t even use our ice maker for cubed ice only.
3 weeks ago
Could you send me a private message with the serial number? http://bit.ly/2ihPL97