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Uploading pics to family hub

(Topic created: 03-11-2023 05:46 PM)
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EgyptianMagician
Constellation
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Kitchen
When I try to upload pics, it only goes to my phone gallery but when I try to upload videos it gives me a choice of phone gallery or Google photos.
How do I access photos in Google photos?
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Samsung_Moderator
Community Manager
Community Manager
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Kitchen

Hi there, I definitely understand wanting to be able to upload all your amazing photos to the Family Hub. Since you're having difficulty with this, I recommend reaching out to our dedicated SmartThings team by calling 1-866-813-2404. They will have the best tools and resources to help you get your photos uploaded where you want them. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen

Hi there, I definitely understand wanting to be able to upload all your amazing photos to the Family Hub. Since you're having difficulty with this, I recommend reaching out to our dedicated SmartThings team by calling 1-866-813-2404. They will have the best tools and resources to help you get your photos uploaded where you want them. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.