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My dishwasher sounds like it's starting....does the drain at the beginning but won't cycle into clean mode. It only chimes and blinks about... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand the concern with y... View Post |
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Oven not working. Was texting back and forth with Samsung and after an hour they sent me a link to the owners manuel which of course I checked... View Post 
Samsung_Moderator
Hi there, I'm so sorry for any confusion about this. The steps to turn off demo mode can actually be... View Post |
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So I cant find anything in the manual for my range to silence the preheat alert. Does anyone know how I can do this? [short of throwing it off my... View Post
Samsung_Moderator
Yes! Thank you so much for providing that. Unfortunately, I did confirm that this model does not hav... View Post |
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Samsung dw80j755us with Waterwall dishwasher was not draining. Removed exterior filter, extra water and internal filter, cleaned them up but... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand the concern of fin... View Post |
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I purchased my Samsung smart hub refrigerator, October 4, 2022 for the past 5 to 6 months. My family hub apps are none of them working. I cannot... View Post
Samsung_Moderator
Thanks so much for providing that. I have a couple links that may be helpful for this. The first lin... View Post |
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Hello, My fridge is brand new, and my door alarm does not make any sound when left open. I've tried turning the alarm icon on and off, but... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with the doo... View Post |
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My oven is just over 6 months old and I suspect one of my kids accidentally put it in test mode and everything I have found online does not seem to... View Post
Samsung_Moderator
That does sound frustrating! But not to worry, I've got the steps right here. Below is a link the us... View Post |
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We bought a new gas range in Feb 2023. We installed the propane conversion kit and began using the range in March. I have used all burners and the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your range not working prop... View Post |
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What is the difference between HAF-CIN and HAF-CIN/EXP water filters? Are they interchangeable? I can't find this info anywhere. View Post
Samsung_Moderator
What a great question, thanks so much for asking! The HAF-CIN and HAF-CIN/EXP water filters are actu... View Post |
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I've been trying to figure out the cause of an issue I am experiencing with my Samsung RF25HMEDBSR/AA15 refrigerator. Whenever I open the left... View Post
Samsung_Moderator
Hi there! Thanks so much for posting about this. I can definitely understand the concern with this h... View Post |
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Hello, I have a Samsung Dishwasher (dw80r9950ug/aa) and when I go to connect it to the smartthings app, I am able to get to the AP set up,... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the frustration of not b... View Post |
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I just took delivery on a new Samsung Refrigerator and the water dispenser leaks. When I dispense water it is fine. After I dispense Ice, some... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with your br... View Post |
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I love the Slim Fry option, but I only see shortcut options such as frozen onion rings or fresh cut french fries. I would like to know if there is... View Post
Samsung_Moderator
Hello there, I am so happy to hear you're enjoying the slim fry feature and definitely understand yo... View Post |
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The left third rack rail won't slide out anymore. There is a tab stop on the back that is hitting the wheel so somehow it must have been shoved... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the need to get that rac... View Post |
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We have had our RF29BB89008M for a couple of weeks now and are finding some issues. The one I'm writing about in this post has to do with... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. There are a couple factors that can affect the door... View Post |
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I have a Bespoke fridge that stopped making ice and water, purchased August 31 2022. Samsung customers support is refusing to honor the warranty... View Post 
JBTechfanatic
All manufacturers will ask for proof of purchase. Why don't you just get the receipt? If you go to t... View Post |
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I have a Samsung Range that while it isn't in use keeps changing between functions on the display and beeping. It isn't actively turning on... View Post
JBTechfanatic
When you are done press off to stop this otherwise it remains ready for input. Also if you press the... View Post |
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Hi, has anyone else had issues with a smell of plastic/chemical smell randomly in their frigerator? It actually permeates into food like butter... View Post
Samsung_Moderator
Hello there! We're so sorry to hear about this situation with your refrigerator and definitely under... View Post |
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Any ideas why my products option does not show what I registered? Only my phone shows. I only have the one account and if I attempt to repeat a... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely understand the concern with not be... View Post |
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We have a Dacor Dop36m96gl range and the oven cooks very slow. Most recipes take at least 50%, if not much longer, to cook than the stated times.... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the need to have an... View Post |
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Hi all, I have a NV51K6650SS oven. I'm unable to add it to my smartthings account. When I do so, the oven is found, I enter in the network... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly see how frustrating it would b... View Post |
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It works for the larger cubes, but not for the smaller bites.If I go to the actual refridgerator controls and turn off the LOCK, then I can... View Post
Samsung_Moderator
Hi there, I'm sorry to hear you haven't been able to find a resolution for this yet. I recommend rea... View Post |
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I bought a Samsung Dishwasher DW80B7070US. It was missing the toe kick plate screws. No one, not even Samsung Parts depart, cant tell me the size... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. Since these screws were missing from your original p... View Post |
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The child lock on our new Bespoke refrigerator keeps mysteriously turning on, and we don’t know how/why, which then disables features like the... View Post
Samsung_Moderator
So this is a bit odd as the child lock is only supposed to lock the panel (per page 40 in the user m... View Post |
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