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Hi, I have an issue with the fridge and seems related with a recent update. Smart View application is not listing any device when trying to... View Post 
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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I have read the instruction manual so many times now and I still can't figure it out. Is there a way to turn the wi-fi off on my fridge? View Post
Samsung_Moderator
Great insight, JBTechfanatic! You’ve summed up the answer perfectly. 👍 If you need any further assi... View Post |
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BrandAge: Less than 1 yearModel Number: RF28HMEDBSR/AA-00Brand: SamsungAge: More than 10 yearsI thought my freezer compartment had an evaporator... View Post 
JBTechfanatic
It sounds like a bad temperature thermostat in the freezer. easy to change and not very expensive if... View Post |
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We recently had a new RO system installed. After it was installed the water dispenser in our Samsung Refrigerator has a very slow drip. It's... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the installer could not fix the issue, the only other solution... View Post |
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Hi My rf29a9771sr refrigerator is leaking, there is water and icicles under the deli drawer, we then replaced the water filter with... View Post
Samsung_Moderator
Hello@userDoyaXZIwcB! Thank you for reaching out! If it's still leaking after replacing the water fi... View Post |
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The outer glass door on my oven shattered, the oven was not in use. This appears to be an issue others have faced and does not seem to be covered... View Post 
Samsung_Moderator
Oh no! I hope everyone is alright! Please either call in directly at 1 (800) 726-7864 or send any of... View Post |
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This microwave stopped working after 1 year and 1 day. So now that it's out of warranty it needs to be replaced. Will never buy another... View Post
Samsung_Moderator
At this point, I recommend having the microwave serviced. The following are service options availabl... View Post |
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My fridge has been broken for a week. I paid for a local technician to fix it because the 3rd party technician that Samsung wanted to send out... View Post
Samsung_Moderator
Hey communityuser334 first of all, welcome to the community. What is wrong with your unit? Maybe we ... View Post |
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Hello, my dishwasher started giving me 5c error codes yesterday. I cleaned the filter, drain pump, checked drain hoses and Che k valves, all ok. It... View Post 
Members_Xtwcnk9
curious with all the filters how did any type of glass get caught in drain motor? Reason asking is t... View Post |
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I ordered the gas range online and paid for the installation since I'm a retired 73 yr old woman. When it arrived the delivery people said... View Post 
LeoWyatt89
Where did you purchase your gas Range? Lowes? If so, you need to take it up your frustrations with t... View Post |
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new range was installed with LP conversion kit but surface burners even smallest one burn the food even on lowest setting. View Post
Samsung_Moderator
Hello! Thank you for reaching out! This maybe an installation issue. I would recommend reaching out ... View Post |
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Hi, i have purchased a Samsung fridge freezer but I can't get push notifications for the door being left open through smartthings. The option... View Post
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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Got a leak error code. Pulled out the dishwasher. Found water in bottom of tub. No obvious leaks. Saw some water "residue" on the side... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. This is so... View Post |
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My range sounds like a freight train starting up. But app doesn't say anything. Please help View Post
Samsung_Moderator
Hello and thank you for reaching out to the Community regarding this concern. We recommend discontin... View Post |
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Is it common for a Bespoke refrigerator that is just over 2 years old to have a Freon leak??? We are getting a strong solvent/chemical smell from... View Post
Samsung_Moderator
Oh no! @kbabs please call in directly at 1 (800) 726-7864 to get this looked into as soon as possibl... View Post |
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I have a Model NE58F900SS Electric Range that I recently am experiencing excessively high temperatures when cooking. When using the middle... View Post
Samsung_Moderator
Hello and thank you for reaching out to the Community. The cooktop temperature is definitely a conce... View Post |
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Sadly I'm back again, after the disaster with my Family hub refrigerator (quit working after 2 months). I return 2 years later with a new... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the information from @meself did not help then this will be so... View Post |
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I have a side-by-side RS27T5200SR fridge/freezer. The ice maker itself seems to work fine. The dispenser has issues. It keep building up a sheet... View Post
Samsung_Moderator
For all Ice Maker-related symptoms, please review the following thread for troubleshooting, if none ... View Post |
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The lower left side of my freezer in my refrigerator stopped working. Initially it was producing less ice. Then I noticed the ice was melting. Now... View Post
Samsung_Moderator
Hello@useraNitjBIf0V! Thank you for reaching out! You can try the information from the following inf... View Post |
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Anyone have any experience with this error and if it is worth fixing it or getting a new non-Samsung range to replace it? I'm reading mixed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying a power cycle on the range. If this does... View Post |
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Anyone run into this issue of not being able to connect your gas range to smartthings app? Connected my microwave overhead range perfectly. ... View Post
Samsung_Moderator
Hello @BigRaiderMikeX3! Thank you for reaching out! I would recommend reaching out to our SmartThing... View Post |
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Water dispensed fine last night but now nothing. What could be wrong? View Post
Samsung_Moderator
Hello @userYCXuEZP3r6! Thank you for reaching out! I would recommend trying the information in the f... View Post |
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Water dispenser light doesn't turn on View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can look on our part's website samsungparts.com. If the part ... View Post |
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Have a Samsung RW51TS338SR where the control buttons are not responding. This unit was in the box for the better part of a year and we recently... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If this is still occurring after powering cycling the fridge this... View Post |
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