Everytime I turn the volume up or down on my 2024 65" OLED TV, an unusually large overlay appears as a bright box that lingers for a period of time on the screen to indicate my Optical receiver is receiving the signal from my remote.
Is there any setting I can use to turn this disruptive popup off ? As a professional UX Designer, I can offer an honest and professional recommendation to offer the user the choice whether to see this info pop-up or not, due to the fact that this is not important feedback to the user. Since this is a volume control, the only feedback necessary is the actual volume changing when pressing the control button. The volume contol popup overlay does not provide any important feedback. It is however a very disruptive distraction while the user's main focus is to enjoy the content being viewed. It is a mistake to disrupt the user flow with this insignificant and unnecessary feedback everytime the volume is being adjusted. Please perform some usability tests on the UI with end users to justify the design rationale for this overlay popup.
I am an avid and loyal Samsung customer and have trust and confidence in your products. A change request to offer a simple setting to the volume control settings that allows customers to turn this notification off is not much to ask to solve such an annoying disruption in my viewing experience. Dear Samsung - please address this issue with the proper concern it deserves!
