Just recently (early February 2026) my Samsung 77" S90D TV made a popping sound and randomly turned off and no longer will turn on. Frustrating that it broke JUST outside of the 1 year warranty and since it is now out of warranty, Samsung is refusing to repair the TV. For a product that is known to have such a high failure rate, it is crazy that Samsung is pushing the cost of their design failure onto their customers. I do not think I can trust another Samsung product after this. Has anyone had any luck getting Samsung to repair their TV?
we are sorry to hear about your recent experiences and the condition of the television. We would love to look into this matter for you directly as the community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by Samsung directly as mentioned.
That being said, I’m happy to provide you with any guidance and assistance where needed! Please feel free to PM (private message) any moderator with me your transaction number and product details, and I’ll do my best to help!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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This happened to my 2nd Samsung 65" LCD in 2012 after a year, turned on heard a loud pop, and smelled an electrical burning. TV was dead. I even had it plugged into a Monster Surge Protector....
we are sorry to hear about your recent experiences and the condition of the television. We would love to look into this matter for you directly as the community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by Samsung directly as mentioned.
That being said, I’m happy to provide you with any guidance and assistance where needed! Please feel free to PM (private message) any moderator with me your transaction number and product details, and I’ll do my best to help!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
