Antenna issues

[hmedina79]

I purchased a  S90C  about a month and a half ago.  I had no problems.  I have an antenna in my attic that picks up about 80 channels.  Beautiful.  Recently, I started having issues with sound while watching antenna shows (no problems streaming with Firestick).  I replaced the HDMI cable.  It seemed to solve the problem.  About a week later, it started again - this time worse.  Also, the picture seems to freeze as though I am streaming and it is buffering.  What?!  The picture is beautiful when it's not acting up.  I thought it was an issue related to my connection to an AV receiver but it does the same thing when I shut off the receiver and use the TV speakers.  I'm stumped.  I have four other three other TV's connected to that antenna and they come in perfect.  Help!!!

[SamsungTam · Accepted solution]

Hello! @hmedina79  Thank you so much for posting about this. I completely understand your concerns I'll be more than delighted to assist. Can you check the antenna connection to make sure it is securely connected?  Can you try a different HDMI port or cable? Also, you want to make sure your software is up to date. Here's a link you might find helpful: https://www.samsung.com/us/support/answer/ANS00062224/

Please let us know this helps