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Application error: a client-side exception has occurred

(Topic created: 06-28-2024 03:56 AM)
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HoosierDaddy
Constellation
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LED and OLED TVs

I have a new Samsung TV (TU690T).  I have streamed a few shows without issue and can still stream.  When I try to use the internet browser on the TV for every website I get a white screen with the error - Application error: a client-side exception has occurred (see browser console for more information).  Just before I get this I can almost see the page load.

I've unplugged the TV, reinstalled the browser and checked for updates to the TV but nothing.  I've searched for another browser option but there isn't one.  My internet connection is fine.  I stream Hulu, Netflix and Prime not problem.  How do I resolve this issue?

 

 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for posting about this. Unfortunately, due to browser limitations, you wouldn't be able to stream via the browser on the television. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for posting about this. Unfortunately, due to browser limitations, you wouldn't be able to stream via the browser on the television.