Flyinghigh11
Constellation
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3 weeks ago (Last edited 3 weeks ago ) in
LED and OLED TVs
I started having an issue with my OLED TV. TV is only 7 month old. When watching TV, the screen dims regions of the screen causing dimmed regions to appear. It's not all the time though. Sometimes the tv looks perfect as usual. Other times, I get the dimmed regions. The regions vary as well. I tried reseting the picture settings, reseting the TV and unplugging. Any ideas what's causing the issue? You can see a normal picture vs dimmed picture in the attached photos
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Eckhatyl000
Constellation
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3 weeks ago in
LED and OLED TVsI’m having this happen too and a huge bright spot at the bottom of my screen which gets incredibly hot really fast.
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Samsung_Moderat or
Community Manager
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2 weeks ago in
LED and OLED TVsHello! Thank you for reaching out! If this is occurring on all sources this is something that will require service. Please call in at 1 (800) 726-7864 to get this looked at as soon as possible.
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