- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-26-2025 06:19 PM in
LED and OLED TVsI see that multi output audio is grayed out so I am guessing that the answer is no - but I have two options but need a solution to make one or the other work:
For regular cable, its not a problem - I can use the TV speakers and (Sony) wireless headphones because I have an optical cable running from the cable box to the headphone box.
However, when streaming from the TV menu, the headphones are useless. I would like to use my (Bose) wireless headphones OR the (Sony) Wireless headphones to work simultaneously with the TV speakers. There does not appear to be a way to do it.
Also, there are no updates for the streaming menu since 2021 thus I cannot ADD additional streaming services like Paramount. Are there other options to add additional streaming services to the TVs home menu?
Solved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎05-27-2025
09:58 AM
(Last edited
‎05-27-2025
11:52 AM
by
SamsungCaleb
) in
Hello! Thank you for reaching out! Multi-output audio should work on your TV. First, you will need to make sure that your Bluetooth device, such as your headphones, is connected to the TV. Once that's connected, the multi-audio option should be available. Please let me know if this helps! You can also view the user manual here: https://downloadcenter.samsung.com/content/UM/201612/20161209095658187/ENG_US-JZATSCK-1.2.2.pdf
You can also see here from the user manual
 
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-26-2025 06:59 PM in
LED and OLED TVs- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-26-2025 07:01 PM in
LED and OLED TVs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎05-27-2025
09:58 AM
(Last edited
‎05-27-2025
11:52 AM
by
SamsungCaleb
) in
Hello! Thank you for reaching out! Multi-output audio should work on your TV. First, you will need to make sure that your Bluetooth device, such as your headphones, is connected to the TV. Once that's connected, the multi-audio option should be available. Please let me know if this helps! You can also view the user manual here: https://downloadcenter.samsung.com/content/UM/201612/20161209095658187/ENG_US-JZATSCK-1.2.2.pdf
You can also see here from the user manual
 
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-27-2025 12:20 PM in
LED and OLED TVsThank you for the detailed info - yes, once I paired the headphones, the the multi-audio option was available and I was able to get sound on both TV speakers and the headphones. It appears that you have to go thru that process each time but I am figuring it out. Thanks again !

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎05-27-2025 12:33 PM in
LED and OLED TVsThat's great to hear! You are welcome!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-27-2025 11:16 AM in
LED and OLED TVs