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Original topic:

Don't Buy - TV Screen Fell Off

(Topic created: 05-12-2025 12:05 PM)
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mdubes107
Constellation
Options
LED and OLED TVs

Don't buy their 4K TVs! Low quality and won't last! We purchased ours in December 2020, and the screen started peeling off within the first 8 months. We had to have a repair person come out in Aug 2021. Now, not 5 years since we purchased our 70" UHD 4K TV, the entire screen fell off over night. TV is worthless. 

Model UN70TU6980FXZA

SKU 6428508

Unreal that companies like Samsung create products that sell for thousands and fall apart within 5 years. 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh no! We're so sorry to hear about this. We hope no one was hurt when the screen fell. We would like to speak with you directly about this to determine the best resolution. If you would, please send a PM to any of the moderators here, and include the following information: 

Full name:

Address:

Email address:

Contact Number:

Place of purchase:

Model Number:

Serial Number:

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2 Replies
meself
Honored Contributor
Options
LED and OLED TVs
Might get 5 to 7 years on a TV
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh no! We're so sorry to hear about this. We hope no one was hurt when the screen fell. We would like to speak with you directly about this to determine the best resolution. If you would, please send a PM to any of the moderators here, and include the following information: 

Full name:

Address:

Email address:

Contact Number:

Place of purchase:

Model Number:

Serial Number: