Original topic:

HDR not working on 55" S90D OLED TV

(Topic created: a week ago)
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VitorASDS
Constellation
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LED and OLED TVs

Hello, I'm not sure if an update caused this, the TV was fine until monday-tuesday.

It seems like no streaming app is able to work with HDR right now on my 55" S90D QD-OLED TV. Tested netflix, apple, Max, youtube, amazon prime. None of them seem to even recognize the TV supports HDR. I even tested with content which I know support HDR (which I watched in the past) like House of the Dragon or the Fallout TV series. Monday I was watching the new Dune series on Max with HDR on and now it doesn't enable HDR anymore.

 

It's like the TV isn't even HDR-compatible anymore. I tried plugging it off and waiting a few minutes to restart the TV and it didn't work. Factory reset also didn't work.

 

Were there any recent updates to the TV software that may have caused this? Is anyone experiencing the same issue or has a solution for this?

 

Any response is appreciated!

2 Replies
CLICH27
Asteroid
Options
LED and OLED TVs
Go to setting external device manager and then input signal plus ...make sure hdmi setting are on to hdmi 1 2 3
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gjay
Asteroid
Options
LED and OLED TVs

Are you using the apps through your tv's smarthub or through a external streaming device like a firestick?

A suggestion for what it's worth to see if your tv has a HDR problem in general if you have an antennae and live near a major city that has NextGen tv stations (there are sites online to find out where they are), and your tv has a NextGen tv tuner. Most of these stations broadcast in HDR and just open the channel guide and the info for the current channel you are viewing will appear on top with the NextGen logo, HDR, 1080, etc. The HDR symbol will also appear in settings > picture mode.

One of my stations doesn't use HDR so if all your stations don't show HDR, then I would check the station info online to see if they use HDR. The HDR picture quality is pretty amazing.

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