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I want SAMSUNG to add new cameras to my TQ55QN85CATXXC TV

(Topic created: 4 weeks ago)
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userLgzZ8oCBpC
Constellation
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LED and OLED TVs

I have an early intelligent HUDDLY ONE, USB camera I wish to use for conferencing with friends.

Unfortunately when I connect it to the TV USB port, I am told this camera is not supported. Who at SAMSUNG handles such requests? 

userLgzZ8oCBpC_0-1745421043353.png

Hoping for a positive answer. 

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! Certain older models of our TV do support plug-and-play cameras; most of our newer models do not. Also, It would be recommend to reach out to your country's support team using the link below. 

 

https://www.samsung.com/us/common/visitlocationsite.html

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LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

@userLgzZ8oCBpC This is a user to user discussion are for Samsung US products and services. It is not a direct line to Samsung developers. You could submit your request using the Samsung Members app. Or you might try to reach out to Samsung Support to see if they can submit your request. 

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userLgzZ8oCBpC
Constellation
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LED and OLED TVs

Hi LongHiker,

I do not have a Samsung phone, so no Samsung Members app.

Do you have a link to Samsung TV support or developers?

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LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs
Sorry but it don't.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! Certain older models of our TV do support plug-and-play cameras; most of our newer models do not. Also, It would be recommend to reach out to your country's support team using the link below. 

 

https://www.samsung.com/us/common/visitlocationsite.html