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02-25-2025
09:58 PM
(Last edited
03-05-2025
10:53 AM
by
SamsungCaleb
) in
For the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and disappears in 5 seconds. Impossible and just plain silly to not be able to read it. It does say something about thanks for being a customer and that smart hub collects data in some kind of way and that you can mess with settings in settings. I have never been able to read it as it leaves so fast. I just disconnected it from my network prior to posting this. Anyone knows what this is and most importantly, how to stop it?
I only hope that disconnecting it from my network will stop these messages but only thing I can find under privacy settings want me to agree to a bunch of check marks. I clicked none of them as I do not agree with their TOS for something that I rarely use. This TV is strictly as a monitor and have no antenna connected. I could completely disable smart hub as I may just have by disconnecting the network connection.
UPDATE EDIT:
Taking the TV offline seemed to have fixed the issue but the loss of IP remote control via watch and home assistance is an annoying too. My plan is to Block the TV's mac address from any WAN (Wide Area Network) access via my router. I'll put it back on the network so that my home assistance setup still has access to it so I'll still have my remote control features but the TV and Samsung has no access to and can't make changes to my purchased and owned property.
The TV is used as a monitor like I said so a dumb tv will be fine if I can't get it to work how I mentioned. I'll update if anyone even cares about that route.
UPDATE 2: I have since reconnected my TV back to the network and instantly saw the warning again. I then blocked WAN access of the TV via my router but it is connected to my LAN only.
I then disconnected my phone offline to test and still have access to my Home Assistant features to the TV online as that is via a encrypted DDNS running through my own micro PC setup along with every other former cloud device I own. All controlled by me. Now Samsung can't break what they can't connect to.
Solved! Go to Solution.
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03-02-2025 08:48 AM in
LED and OLED TVs@madatmyTV I haven't done anything and I haven't seen the pop up in the last couple of days. I'm guessing that they fixed it.
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03-02-2025 12:24 PM in
LED and OLED TVs- Mark as New
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02-27-2025 06:06 PM in
LED and OLED TVs- Mark as New
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02-27-2025 06:09 PM (Last edited 02-27-2025 06:10 PM ) in
LED and OLED TVsYeah everyone with a Samsung TV is getting this notification on there TV’s they are working on resolving it.
If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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02-27-2025 06:58 PM in
LED and OLED TVs- Mark as New
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02-27-2025 07:02 PM in
LED and OLED TVsStrange everyone I know that has an Samsung TV's this message is popping up on it
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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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02-27-2025 07:43 PM in
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02-27-2025 07:44 PM in
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02-27-2025 09:10 PM in
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02-27-2025
09:25 AM
(Last edited
03-05-2025
10:54 AM
by
SamsungCaleb
) in
This notice keeps popping up on my TV screen.
"Thank you for being our valued customer. As a reminder, and as mentioned in the Smart Hub Privacy Notice (found in the TV setting), we may collect information about how you use this device and the services you use on it.)
How do I stop it from popping up.
Thank you
