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Original topic:

Pop up notification every 2 hours or so on my QN90B

(Topic created: Tuesday)
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EsQueue
Cosmic Ray
Options
LED and OLED TVs

For the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and disappears in 5 seconds. Impossible and just plain silly to not be able to read it. It does say something about thanks for being a customer and that smart hub collects data in some kind of way and that you can mess with settings in settings. I have never been able to read it as it leaves so fast. I just disconnected it from my network prior to posting this. Anyone knows what this is and most importantly, how to stop it? 

I only hope that disconnecting it from my network will stop these messages but only thing I can find under privacy settings want me to agree to a bunch of check marks. I clicked none of them as I do not agree with their TOS for something that I rarely use. This TV is strictly as a monitor and have no antenna connected. I could completely disable smart hub as I may just have by disconnecting the network connection. 

UPDATE EDIT: 
Taking the TV offline seemed to have fixed the issue but the loss of IP remote control via watch and home assistance is an annoying too. My plan is to Block the TV's mac address from any WAN (Wide Area Network) access via my router. I'll put it back on the network so that my home assistance setup still has access to it so I'll still have my remote control features but the TV and Samsung has no access to and can't make changes to my purchased and owned property.
The TV is used as a monitor like I said so a dumb tv will be fine if I can't get it to work how I mentioned. I'll update if anyone even cares about that route.

UPDATE 2: I have since reconnected my TV back to the network and instantly saw the warning again. I then blocked WAN access of the TV via my router but it is connected to my LAN only. 
I then disconnected my phone offline to test and still have access to my Home Assistant features to the TV online as that is via a encrypted DDNS running through my own micro PC setup along with every other former cloud device I own. All controlled by me. Now Samsung can't break what they can't connect to. 

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57 Replies
userr6qygSB2Pl
Constellation
Options
LED and OLED TVs

i have this problem as well. it is so infuriating!

Members_N0xhOvM
Asteroid
Options
LED and OLED TVs

Try this:

Home Screen, Top Left, Privacy Choices.

Then Click Terms and Conditions Privacy Policy.

Then click on all 4 "View Details", but the last 2 (THIS MIGHT DO THE TRICK) also click "CONFIRM".

Don't tick the optional boxes. then click OK. RESTART TV WITH LONG PRESS ON OFF BUTTON.

Unclear if this will work. Regardless Samsung can go **bleep** themselves.

 

madatmyTV
Asteroid
Options
LED and OLED TVs

This is right out of some SCI Fi movie, spying on me through my TV is not ever cool, collecting my data is also not cool.  But sending a popup every 47 minutes to ruin my TV watching experience is crossing the line.  If youā€™re going to steal my data and spy on me youā€™re supposed to do it covertly not throw in my face every 47 minutes.  Come on Samsung you could do better.

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mhmalts
Astronaut
Options
LED and OLED TVs

After reading some of these responses I logged on to Samsung.com from my laptop, signed in to my account, and got a pop up message about privacy terms.  I clicked ok, signed off, and havenā€™t gotten the pop up since.  Problem solved for me.

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Cybrshrk
Astronaut
Options
LED and OLED TVs

I just did the same. I'll report back if I see any more pop-ups but soon as I logged in just head to check the first box for privacy notice (none of the optional stuff) and was able to confirm. 

 

We will see if the pop-up is gone in 2 hours or so.

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Shyko710
Asteroid
Options
LED and OLED TVs

I've tried everything that everyone here has mentioned & it STILL pops up...going on 4 days now. Here's another DING 

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EsQueue
Cosmic Ray
Options
LED and OLED TVs

The only 100% fix now is to block your TV from the internet via router, physical disconnect or TV network settings. I'm certain that you didn't try that as this is how they push the update notification to TV owners. 

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ftbraggjohn
Astronaut
Options
LED and OLED TVs

On my Samsung QN65 TV, I did the following to make the notices stop appearing. Settings > General & Privacy > Terms & Privacy > Open Viewing Info, Interest-based and Online Remote and check all the boxes to accept the new terms and conditions. Or donā€™t and continue to see the notice...

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