JUMP TO SOLUTION Solved

Original topic:

S95D 77" OLED Won't Power On

(Topic created: 04-22-2025 05:17 PM)
1216 Views
Bear45
Asteroid
Options
LED and OLED TVs

I just got the OLED S95D 77" and after  2 weeks it no longer powers on - even after trying every trouble shooting method.  Based on forums and reviews on the TV, it seems to be common problem a lot of people are facing and their best guess is there's a possible issue with the One Connect box, which maybe specific to the when the TV was manufactured (mine was September 2024) and assembled.

It's a shame b/c it's a great TV, when it turns on.  I have requested a replacement, since I'm still in the return window, but have read that many users had the same issue with the replacement model.

Does anyone know if Samsung has rolled out a long-term/permanent fix for this problem?   I really like the features of the TV, including the One Connect Box, but don't want deal with continuous issues. Thank you

0 Likes
Reply
4 Replies
Robin621k
Honored Contributor
Options
LED and OLED TVs
Did you purchase direct through Samsung?

Call them right away!
0 Likes
Reply
Solution
Bear45
Asteroid
Options
LED and OLED TVs

Through Best Buy.  And they're replacing it with a new one, but I have read that people that have received replacements had the same issue again with the TV now powering on.  

Robroy32
Constellation
Options
LED and OLED TVs

I am on the second go around with this issue since I bought my first S95D back in January 2025. First one only lasted three days, woke up one morning, wouldn't power on, no red light. Since is was only 3 days old, had it replaced by COSTCO, second one lasted two and a half months, now it is doing the same thing. Contacted COSTCO and have a replacement on the way again. Love the tv, beautiful picture and amazing anti-glare, but this is getting old fast. 

Bear45
Asteroid
Options
LED and OLED TVs

Same here, love the TV and on my second one, but worried about longevity.  Surprised that Samsung hasn't said anything about the issue or figured out a permanent fix for the problem. 

0 Likes
Reply