I got Brand new tv S95D. Turn on watching for around 20 minutes, the screen start flickering then turn black but audio still on. Turn it off for a few minutes, turn it on again. Some times the flickering goes away, some time it's not. Happened on both TV app and App on FireTv stick. YouTube or Netflix or Prime. Any body has the same issue and got it fixed?
Hello! Thank you for reaching out! You can try a factory reset on the TV, since this is occurring on all sources, this is something that may need service. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
Hello! Thank you for reaching out! You can try a factory reset on the TV, since this is occurring on all sources, this is something that may need service. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
